Academic Success Coach - Enrollment Management & Student Success
Listed on 2026-02-16
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Education / Teaching
Education Administration, Academic Counselor, Youth Development, School Counselor
Job Details
Job Title: Academic Success Coach - Enrollment Management & Student Success
Location: Albany State Rec. Location
Regular/Temporary
Full/Part Time:
Job : 292452
About Us
Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to: medical and major medical insurance, group life insurance, participation in the Teachers' Retirement System of Georgia, the Optional Retirement Plan (for faculty and exempt employees only), Social Security, and the Tuition Assistance Program (after six months of employment).
Location
Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 209.
Job Summary
Success Coaches respond to faculty and advisor notifications of student challenges with expediency and efficiency. Success Coaches serve a caseload of students who are assigned to them before and during a semester, monitor the Early Alert dashboard daily, and constantly communicate with students and campus resources regarding the progress of students. Evening and weekend hours are periodically required to represent Student Success at invited campus events, facilitate Student Success events, and support Enrollment Management initiatives.
This position is grant-funded and is contingent upon the availability of external funding. Employment in this role is for a limited term and will be reviewed annually based on continued funding and program needs. Sponsorship is not available for this position.
Responsibilities
- Conduct outreach by phone, email, or mail to students in target populations who receive early alerts and mid-term deficiencies for further information and connecting them to various campus resources.
- Work with students individually and in small groups to strengthen college-life balance, classroom success skills, and academic mindset.
- Assist students in overcoming barriers and building academic self-efficacy.
- Train students to practice self-regulation and take ownership of their academic experience.
- Support students in building study skills that improve academic performance.
- Develop or review student success plans for compliance and updates.
- Monitor progress of students in caseload with check-ins, scheduled meetings or proactive outreach and communication, responding to students' questions, concerns and needs.
- Ensure and track student compliance with any intervention or referral by monitoring EAB activity, contacting academic support, professors, advisors, coaches, or communicating with appropriate student services personnel.
- Document all activity in EAB and report on any observed trends to the Student Retention Coordinator and Executive Director for Student Success.
- Communicate directly with a student's assigned academic advisor to discuss any perceived registration, scheduling, or major selection issues that may be serving as barriers to success.
- Engage in professional development related to transition, college life, and retention.
- Facilitate ASU-Turn Academy sessions, Stay Ready workshops, and Student Success programs.
- Represent Student Success at requested campus events.
- Performs other duties, as required.
Required Qualifications
A bachelor's degree required from an accredited institution. Minimum of 2 years of experience working with student populations.
Preferred Qualifications
Demonstrated experience in college advising, case management, counseling, tutoring, or life coaching.
Experience With Banner Preferred
Proposed Salary
Compensation will be based on the candidate's education, experience, and qualifications.
Knowledge, Skills, & Abilities
- Knowledge of effective academic coaching techniques.
- Knowledge of effective classroom and study habits
- Knowledge of University academic protocols and procedures
- Knowledge of campus resources.
Abilities
- The ability to communicate both in individual and small group situations.
- The ability to effectively manage competing priorities.
- The ability to plan, market, and facilitate learning…
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