Financial Aid Counselor I

About Us

Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment.

• medical and major medical insurance
• group life insurance
• participation in the Georgia Teachers' Retirement System
• Optional Retirement Plan (Faculty and exempt employees only)
• Social Security and Tuition Assistance Program after six months of employment

Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 209.

The Financial Aid Counselor I will provide basic guidance to students and their families regarding the financial aid application process, reviewing financial aid applications, determining eligibility for various aid programs, and awarding financial aid packages while adhering to federal and institutional regulations, usually with a focus on assisting students with less complex financial situations or serving as an entry-level position within a financial aid office.

Sponsorship is not available for this position.

Student advising:

• Explaining the financial aid application process, including the FAFSA, to students and parents.
• Assessing student eligibility for various financial aid programs like grants, loans, and work-study.
• Reviewing financial aid applications and supporting documents to verify accuracy.
• Calculating and awarding financial aid packages based on student need and eligibility.

Data entry and record keeping:

• Maintaining accurate student financial aid records within the financial aid management system.
• Entering student information and documentation into the system.
• Tracking student progress and communication regarding financial aid requirements.

Compliance and regulations:

• Staying updated on federal and state financial aid regulations.
• Ensuring compliance with all financial aid policies and procedures.
• Performing necessary verifications of student information as required.

Communication and outreach:

• Responding to student inquiries regarding financial aid options and application process.
• Conducting financial aid workshops and presentations for students and parents.
• Participating in recruitment events to inform prospective students about financial aid availability.
• Attend off-campus workshops, department meetings, and travel to in-state and out of state conferences.
• Perform outreach duties; conduct Financial Aid workshops on campus and at local high schools.
• Perform any duties assigned by the supervisor.

• Bachelor's degree, preferably with course work in higher education, finance, or Business discipline
• 2 years' Professional Financial Aid experience or relevant work experience in a higher educational environment
• Experience with online student information systems and personal computers.
• Knowledge of Banner, COD, and NSLDS.
• Demonstrate ability to provide presentations to small and large groups

Salary is commensurate with education and experience.

Cover letter.

Resume.

Transcripts.

A list of at least 3 professional references with their contact information.

• Demonstrate mathematical agility
• Ability to maintain strictest confidentiality
• Ability to produce financial reports and understand data
• Knowledge of financial aid policies
• Knowledge of Microsoft Office Suite
• Knowledge of Banner, COD, and NSLDS
• Strong interpersonal skills
• Excellent organizational skills
• Skilled in customer service
• Skilled in verbal and written communication

For more information or questions about a job posting, please contact the Office of Human Resources at , or by email  technical support, please call the USG Service Desk at , or by email at support.

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