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ICT Specialist
Job in
Albany, Dougherty County, Georgia, 31701, USA
Listed on 2026-07-25
Listing for:
Giga
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
Data Analyst, Systems Engineer
Job Description & How to Apply Below
Job Highlight
UNOPS has partnered with OICT to provide support services covered in this TOR. The incumbent of this position will be a staff member under UNOPS full responsibility.
Job Specific ContextUNOPS has signed an agreement with Office of Information and Communications Technology (OICT) to support the Enterprise Solutions Service (ESS) to develop and support enterprise solutions which are designed to integrate core systems, processes, and data across all areas of the Organization.
This position will be part of the team which supports Inspira (UN Talent Management System system) and related applications.
Role PurposeUnder the overall supervision of UNOPS Senior Programme Manager, with the guidance and under the supervision of the Senior Information Systems Officer – HR-IT the incumbent will perform the job functions listed in this TOR.
Functions / Key Results Expected- Provides advanced technical architecture support for Inspira, contributing to the design, enhancement, optimization, and maintenance of People Soft modules, customizations, workflows, and related system components.
- Designs and implements AI-enabled solutions for Talent Management, Performance Management, and other Inspira modules, utilizing machine learning, natural language processing, automation, and emerging technologies to improve business processes and user experience.
- Develops, enhances, and maintains complex People Soft components, including People Code, Application Engines, Component Interfaces, and Integration Broker, while performing advanced SQL tuning, performance optimization, and troubleshooting.
- Designs, develops, and supports APIs and system integrations across enterprise platforms, ensuring secure, scalable, and reliable data exchange in accordance with established architectural and integration standards.
- Engages with stakeholders, business teams, and technical counterparts to gather, analyze, and validate requirements, and design technical solutions that address complex business needs.
- Designs and implements monitoring tools, dashboards, and performance indicators to proactively monitor and evaluate Inspira system performance and operational effectiveness.
- Reviews and optimizes support and escalation procedures, coordinating technical and business stakeholders to improve operational efficiency, issue resolution, and user satisfaction.
- Performs other duties as may be reasonably required and in line with the incumbent's scope of services above.
Communication, Interpersonal Skills, People Code, People Soft, People Tools, Python, Technical Architecture
Competencies- Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organisation.
- Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organisation.
- Treats all individuals with respect; responds sensitively to differences and encourages others to do the same.
- Upholds organisational and ethical norms; maintains high standards of trustworthiness; role model for diversity and inclusion.
- Acts as a positive role model contributing to the team spirit; collaborates and supports the development of others.
- Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first.
- Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
- Efficiently establishes an appropriate course of action; actions lead to task accomplishment through concern for quality.
- Sees opportunities and takes initiative to act on them; understands responsible use of resources.
- Open to change and flexible in a fast paced environment; adapts own approach to suit changing circumstances or requirements.
- Reflects on experiences and modifies behaviour; pursues continuous improvements.
- Evaluates data and courses of action to reach logical, pragmatic decisions; applies innovation and creativity to problem-solving.
- Expresses ideas or facts in a clear, concise, and open manner;…
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