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Customer Success: AI-Driven Director
Job in
Albany, Dougherty County, Georgia, 31701, USA
Listed on 2026-09-04
Listing for:
salesforce.com, inc.
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
Change Management, IT Consultant
Job Description & How to Apply Below
Salesforce is seeking a Senior Customer Success Consultant to lead human-centered change engagements for clients, building strategic direction and shaping SOWs for large transformations.
You will forge executive sponsorship, mentor managers, and apply AI-native delivery methodologies, including Design Thinking, with Claude Code awareness.
Travel up to 50% and on-site collaboration with customer teams are expected;
Salesforce values inclusion, ethics, and measurable business outcomes.
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