Project Manager, Operations Manager, Program ​/ Project Manager

The Manager, Project Management is responsible for overseeing the successful execution of various projects, ensuring safety, customer satisfaction, and profitability. This role manages billing and collections, forecasts project activities, and allocates resources effectively across departments and branches. The Manager builds and maintains strong client relationships, resolves customer concerns promptly, and drives sales growth through new business development and service expansion in assigned regions.

In addition, this position provides leadership to the project management team by fostering employee engagement, guiding performance, and supporting professional growth. All work is conducted in alignment with the company's mission and vision.

At PPC Partners we believe in the Power to Serve along with the Pursuit of Excellence. As such the following values guide our behaviors: A Servant's Heart -- Focus on the Needs of Others, Wisdom -- Insightful, Integrity -- Honesty and Trustworthy, Courage -- Decisive and Confident in Others, Humility -- Modest and Respectful, Passion -- Unfailing Dedication

Essential Duties and Responsibilities

Project Planning & Execution:

• Forecast what is to be done on a weekly basis, when, and by whom
• Analyze and anticipate factors that affect results to maximum efficiency
• Share manpower, resources, and tools across projects, departments, and branches to support company wide needs
• Develop and implement strategies, programs, and supervision methods to ensure projects are delivered on time, within scope, and at the highest level of quality

Billing, Collections, & Financials:

• Oversee timely and accurate billing and collections processes for positive company cash flow
• Track accounts receivable

Customer Relations & Service:

• Build and maintain strong customer relationships, ensuring a high standard of service to encourage repeat business and positive referrals
• Respond promptly to customer concerns or complaints, taking effective action to resolve issues and preserve client satisfaction

Personnel Leadership & Development:

• Mentor, coach, and lead personnel across the organization, building a high-performing and growth-oriented team environment
• Foster employee engagement
• Participate in employee recruitment, hiring, counseling, and terminations (ensure alignment with company policy)
• Provide performance appraisals, feedback and growth opportunities for team members
• Promote continuous learning, professional development, and improvements

Safety/Hazard Recognition & Elimination:

• Pre-plan and identify the methods to eliminate hazards daily by work task.
• Execute skill in observing habits and hazards of others and bringing it to their attention.
• Uphold safety as the most important goal of our company. Support goal of achieving zero accidents.
• Promote and encourage open communication between field and office regarding all safety concerns, suggestions, improvements, and PPE needed.
• Obtain safety training as expected by all company personnel.

Qualifications and Requirements

• High School Diploma (or equivalent) required
• Two or Four-year construction-related degree OR Journeyman background
• 1-5 years prior experience in the electrical construction field
• Knowledge of estimating, scheduling, and budget processes

Experience, Skill and Abilities

• Positive safety attitude and personal integrity -- both are non-negotiable
• Ability to work independently, meet deadlines and budgets, work on multiple jobs simultaneously, and fulfill all job requirements within a timely fashion
• Ability to manage risk & profitability successfully
• Be highly customer-service oriented; ability to create new and maintain current customers

Physical Requirements

• Office and field environment requiring sitting and standing. Travel to various work sites is essential, exposing employee to outdoor elements, noise and the need to stand and walk

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