Operations Manager - Strategic Accounts - Automated Logic; BAS

Operations Manager
- Strategic Accounts
- Automated Logic (BAS) Key Responsibilities

• Manage projects following project processes and where applicable provide direction to assisting Project Engineers.
• Leads and directs day-to-day operational teams to meet and exceed planned deliverables with a high level of multi-tasking. Ensuring Automated Logic meets or exceeds customer and sales goal expectations.
• Responsible for operations plan achievement of NSA Strategic Accounts.
• Direct revenue forecasting activities and set performance standards in alignment with assigned objectives.
• Partner with Sales Manager to develop business strategies for new business and maintain existing business.
• Collaborate with other areas and nationally based operations leaders to leverage best practices and achieve company objectives around execution.
• Recruits Project Managers, System Specialist Supervisors, Systems Specialists and Associate Project Managers with the appropriate skills and competencies to meet the needs of the Branch.
• Reallocate resources to improve overall results as needed.
• Promotes, and supports project managers in securing change orders for out-of-scope work
• Ensure the operations team receives coaching and training on the project management techniques that will help them achieve their targets.
• Ensure the establishment and development of professional relationships with strategic prospects for better understanding and meeting the customer needs within the bounds of contracted scope.
• Support sales team in analyzing bid opportunities, through review of contract documents, drawings, and specifications, to support estimation accuracy.
• Conduct regular “ride along” sessions with employees to coach, mentor, and meet with key clients to assist with building and strengthening relationships.
• Responsible for administering, communicating, and complying with all company policies and procedures, whether formally or informally communicated.

• High School diploma or GED
• 5+ years of Project Management experience
• 5+ years of experience in Operations management
• 5+ years of experience in the Building Construction Industry
• 5+ years of experience in Building Automation
• Must have a valid Driver’s License

• Bachelor’s degree in construction, Civil, Mechanical, Electrical Engineering, Construction Management, Business Management, or related field.
• PMP Certification
• MS Office 365 Suite:
  Word, Excel, Outlook, MS Project, MS Teams, and One Drive
• Ability to lead and motivate teams.
• Strong problem-solving, planning and project management skills.
• Demonstrated knowledge of project financial reporting