Field Operations Manager - Convenience Retail

Primary Duties and Responsibilities

The Field Operations Managers is responsible for executing and improving ARA’s field marketing, prospecting, surveys, and merchandising initiatives. This may include training a team of field reps, evaluating and analyzing their performance, and planning and managing logistics..

Responsibilities

· Well Informed on all vendors contract and Planogram. .

· Coach, Train and Mentor Territory Development Managers (TDMs) on how to prospect a potential member and to bring him on board as a member, to train TDMs on all vendor contracts, and to do surveys in a proper and timely manner.

· Create Routes and schedule in order that all the existing members are approached on a quarterly basis by TDMs and also prospecting for new members.

· Monitor and track routes in order to optimize the output from TDMs and to track time and mileage for proper records.

· Make sure that TDMs visit the store to survey for compliance purpose. The surveys are conducted systematically and all the data are properly captured.

· Verify all surveys done for site assessment, cold vault equipment placement and in store opportunities

· To analysis survey for data mining and comparing it with the vendors complain and complaince.

· To make sure that all the survey results are captured and cleaned for the finance manager to compare it with the vendors analysis.

· Prepare training modules for new and existing TDMs.

· Access and evaluate team and individual performance.

· Ensure that the onboarding process for all new members (both in ARA & PBA) is completed in a timely manner.

Other Skills and Abilities

· 3-5 years of Convenience Retail operations management experience required

· Must have Strong leadership abilities.

· Must have experience in managing large group of white collar labor force.

· Must have excellent organization skills.

· Must be able to multi-task in a fast-paced demanding atmosphere.

· Must have excellent time management skills.

· Must have experience in evaluating and training team members.

· Proficient in use of Microsoft Office Applications (i.e., Word, Excel, PowerPoint and Outlook)

· Must have analytical, goal oriented work style.