Director of Outbound Distribution

Description Position at Parts Town

Fulfillment Center Outbound Director

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times.

We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

As the Director of Outbound Distribution, you will go the extra mile to ensure we meet the demands of our expanding Fulfillment Center footprint. You will be a role model for our Core Values and will lead the establishment and evolution of systems, automation, people, and processes as the company’s growth continues. You will oversee all aspects of order processing including Picking, Packing, Assembly, and Loading Operations in addition to Freight Shipping.

Additional responsibilities include the development and execution of a daily operating plan, ensuring fulfillment operations are run in an efficient manner and that quality, productivity and safety goals are met. You will be key in the development of operations managers and supervisors. You will work with Customer Service and Sales teams on both the daily execution of order fulfillment and special projects.

• Build and lead an outbound operations fulfillment team and processes that uphold high-volume same day shipping value proposition
• Plan and monitor performance each day and make changes as needed to ensure all orders ship with high quality
• Comprehensively understand and manage OSHA standards and DOT regulations; be in compliance with any other regulation requirements
• Provide cross-training and skill development to a large team of Managers, Supervisors, Specialists, and hourly team members
• Lead automated distribution process improvement and optimization
• Oversee that all team members are provided adequate training and resources needed to succeed in every role, and coordinate this process with Supervisors and Human Resources
• Partner with Senior Leadership Team on development and execution of company goals and strategies
• Manage staffing levels and scheduling
• Collaborate with managers, supervisors, Quality, Continuous Improvement, and Analytics teams on process improvement, unique solutions, and opportunities to drive growth, efficiency, and improved quality

• You have 7+ years of experience in high volume Distribution Center (bonus points if you worked in an automated DC)
• You have a minimum of 4 years in a manager or higher role along with a backpack of knowledge (a degree) in Operations, Industrial Engineering or Supply Chain Management
• You naturally lead by example and never fully separate yourself from the day-to-day operation.
• You enjoy motivating your team to reach new production goals. You thrive on change management and enjoy keeping up with a fast-growing environment
• You excel in process improvement methodologies (bonus points if you practice Lean or Six Sigma) and are always looking for ways to become more efficient
• You’re a go-to for developing and managing productivity, have an analytical mind,…