Branch Manager

About Service Partners

Service Partners is an industry leader in energy‑efficient insulation and building material products, recognized as a “Great Place to Work.” We are hiring experienced leaders to join our diverse and inclusive team.

Diamond Door Products manufactures high‑quality commercial and industrial steel door and frame products for stocking programs and custom projects. The business is made to order and thrives in a collaborative, fast‑paced environment.

• Lead and provide exemplary service to customers and associates.
• Direct and coordinate production operations of one or more production processes.
• Maintain responsibility, confidentiality, visibility, and accountability for quality, safety performance, and successful production operations.
• Build and manage team capabilities to foster innovative ideas and a high‑performance culture.
• Research and develop process enhancements for continuous improvement and customer satisfaction.
• Ensure operational and employee policies, processes, and procedures are followed according to corporate guidelines.
• Provide leadership and daily guidance to maintain high levels of quality, productivity, and employee involvement.
• Coach, develop, and motivate employees to meet and/or exceed business objectives and employee goals.
• Ensure timely communication with the sales team to support effective customer service performance.
• Manage branch‑related quality issues, perform error analysis, and apply solutions.
• Adhere to and enforce all company policies, procedures, and business ethics guidelines.
• Formulate branch strategy and annual goals that align with company direction and overall business goals.
• Establish and maintain SOPs and high‑quality standards for each production process.
• Achieve and/or exceed key performance indicators for safety, quality, waste control, cost, and production.
• Conduct visual inspection, basic troubleshooting, and repair of mechanical or electrical problems as required on machinery.
• Maintain machinery for best performance through a basic preventive maintenance program.
• Locate and engage local vendors for high‑level maintenance of production machinery.
• Oversee production schedule to maximize efficiency and fulfill customer work orders.
• Track daily, monthly, and yearly production efficiency and optimize manufacturing KPIs and processes.
• Maintain inventory by cycle counts and work with procurement to manage inventory levels.
• Implement and monitor FIFO‑based inventory rotation for stocked materials.
• Monitor new and existing orders to maintain correct inventory levels and communicate with sales to minimize slow‑turning products.
• Oversee handling of inbound shipments and scheduling of outbound shipments to minimize cost and meet customer requirements, ensuring quality standards on production, packaging, handling, and shipping.
• Support capital investment projects in teamwork with the central engineering team.
• Manage implementation of new products, processes, and work methods.
• Provide branch information and support central teams during the budget process with branch‑related KPIs.
• Maintain a safe, healthy, and positive working environment for all employees.
• Provide required training and certifications for new and existing employees.
• Perform any other duty, task, or responsibility as assigned.

• Minimum age of 18 years.
• Valid driver’s license if operating a company vehicle.
• Minimum of 5 years supervisory experience in a related field.
• Basic understanding of accounting and financial statements.
• Manufacturing or door‑industry related materials product knowledge preferred.
• Bachelor’s degree preferred.

Occasional bending, stooping, pushing, pulling, and lifting up to 75 lbs. unassisted. Must be able to climb, stoop, kneel, crawl, and stand to perform daily work as needed.

• Competitive compensation.
• Medical, dental, and vision coverage.
• Strive Wellness Program.
• 401(k) matching.
• Paid holidays and paid time off (PTO).
• Assured Excellence® minimal to no‑cost medical care and prescription drugs.
• Flexible Spending Accounts (FSA) for healthcare and dependent care.
• Health Spending Account (HSA) with employer contribution.
• Life & disability insurance.
• Employee Assistance Program (EAP).
• Employee referral bonus.
• Paid military leave.
• Tuition reimbursement.
• Length of service award.

Base salary range: $75,000.00 – $ (actual offer will vary based on relevant factors).

Top Build Corp. is an equal‑opportunity employer (EOE). All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability status, veteran status, or other legally protected class.