Cake Decorator
Listed on 2026-06-26
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Position Summary
As a Cake Decorator you will drive member service in your area to deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the total club meets the member’s expectations.
What you'll doBe a Team Member – Collaborates with cross‑functional teams, educates other associates on tools, tasks and resources, communicates and develops interpersonal skills for providing customer service, remains flexible to the needs of the business, maintains in‑stock levels and controls shrinkage.
Be an Expert – Plans the bakery productions ensuring consistency in quality and accuracy of bakery decorative designs. Follows recipe measurement instructions and works with a variety of products such as decorating bags, tips and nozzles to create decorative flowers and lettering on bakery items. Ensures adherence to food safety standards, sanitation guidelines, cold‑chain compliance and inventory management. Operates, maintains and sanitizes equipment and demonstrates understanding of product and layout execution.
Be a Techie – Leverages digital tools to drive sales, improve the shopping experience and elevate associate engagement. Utilizes handheld technology to make immediate business decisions related to production, merchandise, ordering and training, with the member in mind. Adapts to new tools and encourages others to use them.
Be an Owner – Drives the performance of the bakery area, ensuring quality and date control standards, eliminating waste, and preparing for seasonal events that impact bakery volume such as holidays, graduations and family events. Identifies member needs, assists members with purchasing decisions and resolves member issues and concerns.
Be a Talent Ambassador – Acts as a brand advocate, values the member experience in Bakery and models high‑quality service and products. Interacts with associates to understand roadblocks and assists in training, developing, influencing and inspiring them to work in a style that is respectful, supportive and team‑oriented.
Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans and applying them in executing business processes and practices.
Completes work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other business partners. Identifies priorities, deadlines and expectations, carries out tasks, communicates progress and information, determines and recommends ways to address improvement opportunities, and adapts to and learns from change, difficulties and feedback.
Respect the Individual – Embraces differences in people, cultures, ideas and experiences. Creates a workplace where associates feel seen, supported and connected through a culture of belonging. Provides opportunities for all associates to thrive and perform, helping to attract the best talent.
Respect the Individual – Works as a team, builds strong and trusting relationships, and communicates with impact, energy and positivity to motivate and influence.
Respect the Individual – Strengthens the team by helping develop and mentor others, recognizing others’ contributions and accomplishments.
Act with Integrity – Maintains and promotes the highest standards of integrity, ethics and compliance. Models Walmart values to support a culture of accountability and transparency, aiming to benefit associates, customers, members and the world.
Serve our Customers and Members – Delivers results while putting the customer first, making decisions based on reliable information, balancing short‑ and long‑term priorities and considering the impact on the team’s ability to deliver on purpose for all stakeholders.
Strive for Excellence – Displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience. Drives continuous improvements, is open to new technologies and skills, and supports others through change.
Benefits- Health benefits – medical, vision and dental coverage
- Financial benefits – 401(k), stock purchase and company‑paid life insurance
- Paid time off benefits – PTO, parental…
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