Membership Advisor - Floyd Mayweather Luxury Boutique Fitness

Job Description
Job type

• Full-time
• Part-time

• I have an ongoing need to fill this role

• 8 hour shift
• Weekend availability
• Monday to Friday
• Day shift
• Other

• Paid time off
• 401(k)
• Flexible schedule
• Employee discount

Mayweather Boxing + Fitness, the hot new fitness concept founded by Floyd Mayweather and based on his actual training regimen, is looking to grow its Winning Team.

A Mayweather Boxing + Fitness advisor is prepared, passionate about helping others achieve a fit healthy lifestyle, team-oriented, and dedicated to offering a premium member experience.

• Membership sales
• Personal training sales
• Merchandise sales
• Local marketing/lead generation
• Member follow up and retention
• Cleanliness and maintenance of the studio
• Professional customer service Operational Duties
• Complete checklists and logs promptly.
• Attend monthly meetings or other scheduled meetings.
• Follow up on past due members to update payment information or collect late dues and down payments.
• Perform opening and closing procedures for the front desk, as assigned.
• Assist with inventory or product pricing, as needed.
• Maintain all supplies and cleaning equipment in good condition in designated storage areas.
• Keep front desk, lobby and restrooms neat, clean, and stocked during scheduled shifts.
• Wipe down and dust, equipment, doors, and floors regular
• Keep windows, glass doors, and mirrors in the studios clean.
• Empty all trash receptacles daily and sweep, vacuum, or mop as necessary.
• Clean and disinfect the stalls and changing areas and restock the locker room.
• Immediately report any areas of concern to management

• Warmly greet members and guests as they enter and leave the studio.
• Must be energetic and possess an amiable, outgoing personality and positive attitude
• Respond professionally to requests and inquiries from guests, members, and staff.
• Assist the coaching staff with class setup, lighting, music volume, and studio technology when needed.
• Answer incoming calls professionally and transfer phone calls promptly to the right individuals.
• Check in members, verify membership and assist with signing up members for classes.
• Educate members on required equipment, loaning, and returning rentals.
• Process purchases through the approved POS system.
• Provide information to members regarding special club events and promotions.
• Maintain a professional image and behavior. Arrive dressed in uniform. Avoid eating, sitting, reading, Internet browsing, using a personal cell phone, or other activities which are not work-related.

• In-depth knowledge of sales practices and techniques
• Possess strong interpersonal and communication skills, including telephone etiquette
• Possess a strong customer service focus
• Have a general understanding of the fitness Industry
• Understand and follow oral and written instructions
• Possess excellent customer service skills
• Independent, self-starter with strong organizational skills
• Must be a team player and possess a can-do attitude
• Ability to multi-task and perform tasks with accuracy and attention to detail
• Ability to work with computers.
• Possess extreme attention to detail regarding the cleanliness and safety inside the gym
• Must know and understand the proper use of chemicals and cleaning materials
• Adhere to meal and rest break periods and must clock in and out for all shift times
• Adhere to all safety rules

• Commission pay
• Other

• One location

The studio is cleaned daily and common surfaces are sanitized regularly.