Inside Sales Representative
Job in
Albany, Dougherty County, Georgia, 31701, USA
Listed on 2026-07-10
Listing for:
Sunstall Inc.
Full Time
position Listed on 2026-07-10
Job specializations:
-
Sales
Inside Sales, Customer Success Mgr./ CSM, Sales Associate/Assistant -
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Inside Sales Representative (ISR) Primary Role
Youwillcontactcustomersregardingunsoldestimates,completedserviceinvoices,maintenanceopportunities,memberships,systemreplacements,andmarketingleads.
Yourgoalistogenerateadditionalrevenue,increaseleadvolume,strengthencustomerrelationships,andsupportcompanysalesgoalswhileprovidingoutstandingcustomerservice.
- Respondtoinboundcustomerinquiriesandmakeoutboundfollow-upcalls.
- Convertunsoldestimatesandtechnicianrecommendationsintobookedappointmentsorsales.
- Buildstrongcustomerrelationshipsthroughprofessionalcommunication.
- Accuratelymaintaincustomerinformationandactivitywithin Service Titan .
- Followcompanysalesprocessesand Nexstarbestpractices.
- Workcloselywith Comfort Advisors ,Technicians,Dispatch,Customer Service,and Marketing.
- Assistwithmarketingcampaignsandcustomeroutreachinitiatives.
- Trackdailyactivities,sales opportunities,andperformancemetrics.
- Promotemaintenancemembershipsandadditionalproductsandserviceswhenappropriate.
- Participateinongoingtrainingandprofessionaldevelopment.
- Completedailycalllistsandassignedfollow-up activities.
- Documenteverycustomerinteractionin Service Titan .
- Followapprovedsalesscriptsandcommunicationstandards.
- Maintainactivitytrackersandperformancemetrics.
- Supportdepartmentgoalsforcallvolume,bookedappointments,and revenue.
- Deliverafivestarcustomerexperienceoneveryinteraction.
- Previousinsidesales,customer service,orcallcenterexperiencepreferred.
- Strongcommunicationandrelationship-building skills.
- Organizedwithexcellentfollow-through.
- ComfortableusingCRMsoftwareand Microsoft Office .
- Goal-orientedwithapositiveattitude.
- Abilitytoworkindependentlyandaspartofateam.
Safe Aire Heating,Cooling&Plumbingisan Equal Opportunity Employer .
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