Customer Success Manager
Job in
Albany, Dougherty County, Georgia, 31701, USA
Listed on 2026-08-03
Listing for:
LS Solutions
Full Time
position Listed on 2026-08-03
Job specializations:
-
Sales
Customer Success Management, Client Relationship Management, CRM Systems & Management -
Business
Customer Success Management, Client Relationship Management, CRM Systems & Management
Job Description & How to Apply Below
- Manage strategic customer engagement and retention for top-tier accounts
- Build deep relationships, understand client needs, and drive platform adoption
- Guide customers through lifecycle stages, promoting best practices and value realization
- Monitor customer health signals to identify risks and growth opportunities
- Execute sales methodologies to deepen discovery and influence outcomes
- Collaborate across teams, share customer feedback, and enhance processes
- Leverage tools like Salesforce, Tableau, Outreach, and Gong for impact assessment
- Support scalable customer education initiatives such as webinars
Customer Success Manager Responsibilities
- Manage strategic customer engagement and retention for top-tier accounts
- Build deep relationships, understand client needs, and drive platform adoption
- Guide customers through lifecycle stages, promoting best practices and value realization
- Monitor customer health signals to identify risks and growth opportunities
- Execute sales methodologies to deepen discovery and influence outcomes
- Collaborate across teams, share customer feedback, and enhance processes
- Leverage tools like Salesforce, Tableau, Outreach, and Gong for impact assessment
- Support scalable customer education initiatives such as webinars
- 3+ years in Customer Success, Account Management, Sales, or client-facing roles
- 1+ years experience with CRM software, preferably Salesforce
- Strong communication, sales acumen, and analytical mindset
- Excellent time-management and adaptability skills
- Passionate about small business success and relationship building
- Bonus:
SaaS or fintech experience, and prior small business engagement
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×