Resource Community Officer

Job Title: Housing Resource Community Officer

Location: Albany State Rec. Location

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job : 299591

Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment.

Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 111.

The Housing Resource Community Officer's job involves monitoring student housing areas and assisting the Area Coordinators and Hall Managers with identifying the resident status for everyone entering the building during their work hours.

Daily shift of Operation: 12AM - 8AM (Graveyard Shift)

• Access Control:
  Monitor access to residential building(s), verifying identification and ensuring only authorized personnel are allowed entry.
• Security Checks:
  Conduct routine security checks of buildings, looking for potential hazards, unauthorized activity, or signs of trouble.
• Incident Response:
  Respond to security incidents, such as alarms, emergencies, or suspicious activity, following established protocols (calling ASU PD).
• Reporting:
  Document security incidents, observations, and any unusual occurrences, and report them to supervisors or relevant authorities.
• Communication:
  Maintain communication with residential professional staff, and other security personnel, providing assistance and information as needed via Maxient Report.
• Customer Service:
  Provide a friendly and helpful presence, assisting residents with questions or concerns related to security and safety.
• Emergency Response:
  Assist with emergency response efforts, such as evacuations or medical emergencies, following established procedures.
• Performs other duties as assigned.

• High school diploma or GED required.

• Experience in a university or educational environment.
• Prior experience working in a similar role is preferred.

Salary range is from $20,784 to $30,000.

• Knowledge of University housing rules.
• Knowledge of telephone, radio equipment, and computer software.
• Skilled in verbal and written communication.
• Skilled in decision-making in high stress situations.
• Skilled in customer service.
• Ability to interact with a varied population.
• Ability to maintain a positive attitude.
• Ability to write clear and concise reports.

Albany State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, working, and studying. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the ASU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the ASU community.