Associate Director of Student Accounting

Overview

The Associate Director of Student Accounting is responsible for managing operations within the student accounting office, with a primary focus on overseeing accounts receivable. This role involves ensuring accurate and efficient processing of student accounts and payments. The Associate Director reports to the Bursar, manages staff, develops and implements policies and procedures, and ensures compliance with institutional, state, and federal regulations.

This is a full-time hybrid role with a minimum of two required days at Excelsior/Columbia Circle, Albany, NY, with the remainder of the days worked from home.

• Leadership and Management:
  Supervise, train, and evaluate student accounting staff, with a focus on student receivables.
• Customer Service:
  Provide exceptional customer service to students, parents and other stakeholders. Address inquiries and resolve issues related to billing, payments, and account status.
• Student Receivables:
  Manage the accounts receivable process within the student accounting office. Oversee the University’s relationship with its third-party payment processing vendor.
• Policy Development:
  Develop, implement, and maintain policies and procedures related to student accounting to enhance efficiency and control.
• Ensure policies are communicated effectively to students and staff.
• Compliance:
  Ensure compliance with institutional policies, state and federal regulations, and industry best practices. Stay updated on changes in regulations affecting student accounting.
• Reporting:
  Prepare regular reports on student account status, accounts receivable, and reconciliation.
• Improvement:
  Identify and implement process improvements to streamline student accounting operations.
• Collaboration:
  
  Work closely with other departments, such as admissions, registrar, and financial aid, to support overall institutional goals.

• A Bachelors degree and 3 years of experience in higher education or finance position with 1 year in a supervisory role.
• Strong understanding of accounting principles and student accounting processes.
• Excellent leadership and team management skills.
• Proficient in Microsoft Office Suite, particularly Excel.
• Strong analytical and problem-solving abilities.

The hiring salary range for this position is $62,354.00 - $63,500.00. The hiring salary range above represents the University's good faith estimate at the time of posting.

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Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page.

Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.

AA/EOE/ADA