Senior Accountant - Product Controller

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place!

The Product Controller role is established to strengthen product-level financial accuracy, accounting integrity, internal controls, and reporting governance. This role resides within Accounting and is responsible for maintaining the integrity of the official books and records for assigned products, including explicit ownership of controls and reconciliation over third-party financial data, while partnering closely with the Management Profit & Loss (P&L) team and Finance to support management reporting, forecasting, and ACL (Allowance for Credit Losses) coverage.

This role serves as the designated Product Controller for the Loss Mitigation business area, with responsibility for accounting accuracy, controls, reporting governance, and cross-functional coordination related to Loss Mitigation activities.

The role requires the ability to lead through influence, reinforce governance expectations, and drive timely issue resolution across teams while maintaining strong professional relationships.

• Business scope: Loss Mitigation activities (e.g., modifications, collections/servicing actions, charge-offs, recoveries, and related fees/expenses) as applicable to the assigned portfolio.

• Financial scope: Owns product-level accounting positions and close deliverables, including journal entries, accruals, balance sheet accounts, and P&L activity attributable to Loss Mitigation.

• Data scope: Ensures traceability from operational sources and/or sub-ledgers through the General Ledger to financial and management reporting.

• Key partners: Accounting (official books/records), Management P&L (management reporting view), Finance (forecast/budget), Risk/CECL (credit loss framework), Operations, and IT/Data.

• Systems/tools (fill in): General Ledger:
  Prologue Operational platform(s): AKUVO, DNA, Black Knight;
  Sub-ledger/warehouse: ARCSys

The Product Controller reports within Accounting, with a direct reporting line to the Director, Assistant Controller, and maintains close working partnerships with Management P&L and Finance leadership. The Product Controller is aligned to the Loss Mitigation business area and partners closely with Loss Mitigation leadership, Management P&L, Finance, and Credit Risk.

• Own productlevel accounting, including balances, activity, accruals, charge offs, recoveries, and journal entries

• Ensure compliance with US GAAP and internal accounting policies

• Lead monthend and quarter end close activities related to assigned products

• Support internal and external audits with clear documentation and evidentiary support

• Serve as primary owner of reconciliations between operational systems, subledgers, third party platforms, and the General Ledger

• Investigate, resolve, and document reconciling items with defined escalation protocols

• Establish reconciliation standards, materiality thresholds, and aging monitoring

• Strengthen preventive and detective controls to ensure completeness and accuracy of financial data

• Own and oversee reconciliations with third party service providers (e.g., collections, recoveries, servicing, and loss mitigation vendors), ensuring completeness, accuracy, timeliness, and endtoend traceability from vendor reports through subledgers to the General Ledger

• Validate third party data feeds, statements, and invoices using standardized reconciliation procedures, defined variance thresholds, and aging analysis

• Coordinate investigation and resolution of third party discrepancies with Loss Mitigation and Management P&L, and maintain documented issue logs and remediation tracking

• Retain reconciliation evidence and control documentation to support audit, SOX/ICFR, and regulatory requirements

• Partner closely with the Management P&L and Finance team to support productlevel financial reporting, performance metrics, and executive presentations

• Collaborate with forecasting, budgeting, and variance analysis

• Support ACL/CECL processes by validating product-level data inputs (completeness, accuracy, and timeliness), preparing key reconciliations/tie-outs between source systems, sub-ledgers, management views, and the General Ledger, and documenting variances and resolutions for model governance and audit readiness

• Serve as an accounting point of contact for…