Office Assistant

Position: Office Assistant 2
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Review Vacancy

Date Posted 02/06/26

Applications Due
02/23/26

Vacancy ID209073

* Basics

* Schedule

* Location

* Job Specifics

* How to Apply

NY HELPYes

Agency Civil Service, Department of

Title Office Assistant 2

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade
09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary Range From $42641 to $52413 Annually

Employment Type

Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address Empire State Plaza, Agency Building 1

City Albany

StateNY

Zip Code
12239

Duties Description The Testing Services Division is responsible for the development, administration, scoring and validation of the examinations provided to the public for State agencies and local jurisdictions. To better serve New Yorkers and make civil service examinations more accessible and convenient for all, the Department is modernizing and transforming the way in which civil service examinations are held. As part of this new examination model, the Department is in the process of establishing 12 dedicated computer-based testing centers across New York State to provide all New Yorkers with the ability to participate in exams, including individuals who do not have access to a computer or Wi-Fi services.

The Exams Scoring and Results Processing Unit (ESRPU) processes candidate identification forms, hard-copy answer papers and electronic response files, bio-data questionnaires, and Distribution Memoranda (DMs) to compute final test scores. ESRPU also clears lists of candidate scores for eligible list processing and schedules candidate computational reviews. ESRPU ensures that Civil Service exams are scored accurately and timely and that candidates receive their exam scores.

The Office Assistant 2 will assist the Program Aide and Office Assistant 3 of the Exam Scoring and Results Processing Unit (ERSPU) in the Testing Services Division.

The duties of this position include, but are not limited to, the following:

* Identifying, evaluating, recording, and checking examination material received from State and local test centers to ensure accuracy and completeness.

* Verifying test attendance, scanning, and transmitting hard-copy answer sheets and electronic response files to other Testing Services Division sections.

* Compiling, entering, and updating various ESRPU data for tracking or analysis purposes.

* Processing State and local computational review requests from candidates who wish to determine how their exams were scored.

* Producing letters to candidates regarding their review and compiling review packages to be sent to State centers or local jurisdictions.

* Assisting the public and Department staff with questions related to exams scoring functions.

* Scanning and processing records and documents using a desktop scanner and maintaining electronic files of scanned documents.

* Organizing and maintaining files of decentralized examination material.

* Collecting and delivering examination and testing related materials as needed.

Minimum Qualifications NY HELPS

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees…