Office Assistant

Position: Office Assistant 2
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Review Vacancy

Date Posted 02/26/26

Applications Due
03/12/26

Vacancy ID210308

* Basics

* Schedule

* Location

* Job Specifics

* How to Apply

NY HELPYes

Agency Thruway Authority

Title Office Assistant 2

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade
09

Bargaining Unit Teamsters Local 456 (Thruway Authority)

Salary Range From $46737 to $63710 Annually

Employment Type

Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County New York

Street Address 200 Southern Blvd

City Albany

StateNY

Zip Code
12209

Duties Description Under the direct supervision of the Senior Administrative Analyst for the Automated Work Zone Speed Enforcement (AWZSE) program, the Office Assistant 2 will perform duties including but not limited to:

* Act as the primary customer service point of contact.

* Provide written and phone correspondence to customers.

* Respond to inquiries received through the Authority's website, by email, and directly from contractors.

* Track administrative tasks required for the AWZSE Program.

* Design and/or improve processing procedures to increase efficiency.

* Make decisions based on the procedures as defined by management, including Image Certification.

* Assist in special projects when required.

Minimum Qualifications TRANSFER QUALIFICATIONS FOR CURRENT STATE EMPLOYEES:

Current New York State employees with one year or more of qualifying permanent service allocated to salary grades 7 or above and eligible for transfer under Section 70.1 of the NYS Civil Service Law.

NY HELPS

MINIMUM QUALIFICATIONS:

One year of clerical experience.

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Additional Comments This is a Teamsters position. The NYS Thruway Authority offers an extensive benefits package, including but not limited to paid time off, sick leave incentive, membership to the NYS Retirement System, and 90% tuition assistance.

We offer FREE onsite employee parking.

ADDITIONAL PAY INFORMATION:

The salary range for this position includes all applicable annual components of pay which are:

Base Pay Range from Hiring Rate $39,737 up to Job Rate $56,710.

Recruitment & Retention Pay: $7,000.

ELIGIBILITY FOR EMPLOYMENT:
All potential candidates for this position must be legally eligible to work in the United States at the time of appointment and throughout your employment with the New York State Thruway Authority. If appointed, you will be required to produce documents that verify your identity and authorization to work in the United States, as required by the Federal Immigration Reform and Control Act of 1986, and the Immigration and Nationality Act.

Please be advised, the New York State Thruway Authority does not use eVerify, and we are unable to provide…