Administrative Assistant​/Trainee - Albany; NY HELPS

Administrative Assistant

The incumbent will be responsible for providing administrative office support as well as establishing and implementing procedures to maintain an efficient workflow. Will screen and refer all telephone calls for the Program to the appropriate staff, examine daily mail, scan and format documents, prepare routine correspondence, manage multiple databases and keep office records and files using a variety of software. Will coordinate all activities in all district offices and perform other duties as assigned by the program manager.

This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.

Administrative Assistant Trainee 1:
Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training at the Trainee 1, you will automatically advance to Trainee 2.

Administrative Assistant Trainee 2:
One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training as a Trainee 2 you will advance to the full level of this title without further examination.

Administrative Assistant 1:
Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.

Or

Administrative Assistant Trainee 1:

New York State Department of Labor employee with one year of permanent competitive service as an Office Assistant 1(Keyboarding) or Office Assistant 1 (Keyboarding) (Spanish Language).

Administrative Assistant Trainee 2:

New York State Department of Labor employee with one year of permanent competitive service as an Office Assistant 2(Keyboarding) or Office Assistant 2 (Keyboarding) (Spanish Language).

Substitution:
Certification (e.g., IAAP Certified Administrative Professional) or associate's degree in office administration,secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.

It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Note:

It is essential that you describe your qualifying education and/or experience as completely as possible on your application; your application should describe in detail the kind of service and information you provide to the general public. Omissions or vagueness may not be interpreted in your favor. Additionally, in accordance with Civil Service Law, provisional service immediately prior to a permanent appointment to this title is now credited towards the completion of probation upon permanent appointment.

Subsequent 55 B/C

Qualifications:

A subsequent 55b/c appointment may be considered if you have one year of permanent or contingent-permanent service in a Grade 6 or higher position and have a current Civil Service 55b/c approval letter.

Reassignment

Qualifications:

Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55b/c service in an Administrative Assistant 1/Trainee 1/2. If you have less than one year, you must be reachable on the current Administrative Assistant 1/Trainee 1/2 eligible list for this location if one exists.

70.1 Transfer

Qualifications:

One year of permanent or contingent-permanent as a Grade 6 or higher determined to be similar by Civil Service.

Appointment may be made at a traineeship level (Administrative Assistant Trainee 1, NS eq. Grade 8, and Administrative Assistant Trainee 2, NS eq. Grade 10 leading to Administrative Assistant 1, Grade 11). Candidates appointed to the Trainee 1 level will be required to complete four mandatory courses during the first year of the traineeship and elective courses in the second year of the traineeship in four competency areas.

Candidates appointed to the Trainee 2 level will be required to complete the elective courses prior to advancing to full…