Admissions Coordinator

Admissions Coordinator

Job Title: Admissions Coordinator
Job Location: Albany, New York
Organization Name: Promenade at University Place

About the Role:

At Promenade at University Place, we strive to provide a warm, welcoming, and supportive environment for our residents, and we're seeking a dedicated Admissions Coordinator to join our team. As an Admissions Coordinator, you will play a critical role in facilitating the admissions process, ensuring compliance with regulatory guidelines, and providing exceptional customer service to prospective residents and their families.

Responsibilities:

• Coordinate the full admissions process, including pre-admissions, intake, and discharge procedures, ensuring compliance with all relevant guidelines

• Conduct tours to showcase the adult care facility's benefits

• Update the CRM system to ensure that leads are properly classified

• Understand and explain Medicaid eligibility requirements for NYS ALP

• Prepare admission packets, collect necessary documentation, and coordinate with medical and nursing staff to confirm appropriate resident placement

• Serve as the primary point of contact for prospective residents and their families, addressing questions and concerns, building rapport, and providing updates throughout the process

• Maintain accurate records, manage scheduling, and ensure staffing coverage meets admission standards

• Work closely with healthcare professionals to ensure residents receive appropriate care and services

• Ensure the facility adheres to all regulatory requirements, including resident rights and safety protocols

• Perform additional duties as assigned

Working at Promenade at University Place:

At The Promenade at University Place, we believe that THE WARMTH OF FAMILY - THE VIBRANCY OF COMMUNITY - THE LOVE OF HOME is more than just a motto - it's a way of life. Our commitment to providing a warm, welcoming, and supportive environment for our residents is at the heart of everything we do. If you share our passion for delivering exceptional care and services, and are dedicated to making a difference in the lives of others, we'd love to hear from you.

Please submit your resume today, and join our team in providing exceptional care and services to our residents.