Administrative Assistant​/Trainee , Albany; NY HELPS

Position: Administrative Assistant 1/Trainee 1/2, Albany (NY HELPS)
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Review Vacancy

Date Posted 07/01/26

Applications Due
07/15/26

Vacancy ID218896

* Basics

* Schedule

* Location

* Job Specifics

* How to Apply

NY HELPYes

Agency Labor, Department of

Title Administrative Assistant 1/Trainee 1/2, Albany (NY HELPS)

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade
11

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary Range From $40391 to $58447 Annually

Employment Type

Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 1220 Washington Ave.

State Office Campus, Building 12

City Albany

StateNY

Zip Code
12226

Duties Description As the Administrative Assistant 1 with Employee Development & Growth through Education (EDGE) office, the incumbent will perform the following duties, not limited to:

Monitor shared mailbox, answer incoming calls, assist with scheduling of trainings, manage training room calendars, provide exceptional customer service via email, phone, and in-person to support training department;
Provide technical support in training rooms.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.

NY HELPS Non-Competitive

Minimum Qualifications:

Administrative Assistant Trainee 1:

Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training at the Trainee 1, you will automatically advance to Trainee 2.

Administrative Assistant Trainee 2:

One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training as a Trainee 2 you will advance to the full level of this title without further examination.

Administrative Assistant 1:

Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.

Substitution:
Certification (e.g., IAAP Certified Administrative Professional) or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.

OR:

Administrative Assistant Trainee 1:

New York State Department of Labor employee with one year of permanent competitive service as an Office Assistant 1 (Keyboarding) or Office Assistant 1 (Keyboarding) (Spanish Language).

Administrative Assistant 1:
New York State Department of Labor employee with one year of permanent competitive service as an Office Assistant 2 (Keyboarding) or Office Assistant 2 (Keyboarding) (Spanish Language).

Substitution:
Certification (e.g., IAAP Certified Administrative Professional) or associate's degree in office administration, secretarial…