Administrative Assistant

Responsibilities

Are you someone who enjoys supporting a team, staying organized, and helping operations run smoothly? We are seeking an Administrative Assistant at our residential property Capitol Green in Albany, NY to provide day-to-day administrative and operational support at our affordable multifamily community. In this role, you will support leasing, compliance, and resident services while serving as a welcoming point of contact for residents, applicants, vendors, and guests.

• Welcoming tenants and new applicants and guiding them through the application process.
• Serve as a primary point of contact for residents, applicants, vendors, and visitors, creating a welcoming and professional office environment.
• Support leasing and compliance activities by distributing application materials, assisting with interviews, and coordinating background and credit checks.
• Assist with lease related tasks including preparing documents, supporting lease signings, and processing invoices and financial paperwork.
• Organize and maintain applicant and resident files in both paper and electronic formats, ensuring documents are properly labeled, dated, and filed.
• Track deadlines for certifications, renewals, and required notices, maintaining logs and notifying the team of upcoming items.
• Support audit preparation including MORs and LIHTC file reviews by assembling file lists, pulling documentation, and confirming file order and completeness.
• Assist with resident engagement activities including event sign-ups, room set up, refreshments, and post event clean-up.
• Order office supplies and maintain the lobby and work areas in an organized and presentable condition.
• Provide general administrative support to the property team as assigned.
• Available to work on-site, Monday-Friday 8:30 AM - 5 PM.

• $19.71 - $20.67 / hour
• Annual Performance Bonus
• This position is non-exempt, meaning eligible for overtime pay.

This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Final compensation offers will be determined following a thorough assessment of the candidate’s background and the requirements of the position.

• Lots of paid time off (19+ days!) – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program.
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations. We are a passionate team making real impact on the world.
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available. …and so much more!

• 1+ year of administrative, customer service, or front desk experience.
• Experience in multifamily property management or affordable housing experience preferred.
• Bilingual Spanish is a plus but not required.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort learning property systems.
• A proactive, problem-solving mindset with a passion for creating great living experiences.
• Strong customer service, verbal and written communication, and time-management skills.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.

We are proud to be an equal‑opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

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