Administrative Assistant - Admin

Overview

Health Advocates Network is currently seeking an Administrative Assistant to work at a facility in Albany, NY
. These are registry positions with our company.

Pay Rate: $24 / hour

* W2

• M-F 37.5 hrs per week, 9am-5pm

• 3+ years of experience in administrative duties
• Proof of eligibility to work in New York State.
• 3 years of experience in a position performing the following duties:
  • Managing incoming mail to ensure timely processing of correspondence;
  • Reading documents to determine the proper processing;
  • Managing outgoing daily correspondence to ensure timely processing;
  • Acting as liaison with outside entities including sending correspondence to the outside entities and following up on overdue responses;
  • Resolving workflow issues and errors that occur with internal processing; or
  • Corresponding with consumers or large companies to request information.

• Manage all incoming mail to ensure timely processing of correspondence. This includes reviewing complaint and appeal documents to determine proper handling for workflow processing and tracking incoming certified, overnight and priority mail;
• Reads documents entered into the various workflow management systems, determines and provides coding and forwards for further processing;
• Manage outgoing daily correspondence to ensure timely notification regarding complaint outcomes;
• Act as liaison with regulated entities. This includes updating files where appropriate, sending correspondence and following up on overdue responses;
• Resolve workflow issues and errors;
• Corresponds with consumers or health care providers requesting additional information to process new and existing files; and
• Other clerical duties as needed.

DFS will provide on the job training to temporary staff regarding the internal process and the workflow systems used for the position.

• Work individually and as part of a team.
• Excellent verbal and written communication and interpersonal skills.
• Detail-oriented with the ability to organize and prioritize tasks effectively in a fast-paced environment.
• Proficiency with Microsoft Office, including working experience with Outlook, Word, Excel and Teams.
• Reliability, and time and attendance are critical.

• Telecommuting will not be allowed for this position
• DFS does not provide parking, but the office is accessible by public transit.

• Sample email written by candidate
• Complete resume

• Medical
• Dental
• Vision
• Term Life
• Short-Term Disability Coverage
• 401K

If interested, please apply through this job post. You may fax a copy of your most recent resume to . If you have any questions, please feel free to call at and ask to speak with Jonathan (Monday-Friday 8:30 AM-5:00 PM PST).

Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability