Mail Clerk

Mail Clerk

At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 23 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.

Position summary:

The Mail Clerk is responsible for supporting daily mailroom, office services, and facilities operations. This role handles incoming and outgoing mail, office supply inventory, equipment support, records management, vendor coordination, and administrative tasks while ensuring efficient office operations. The position also provides operational support for office moves, deliveries, and facilities-related activities.

Key Responsibilities:

• Receive, sort, process, track, and distribute incoming and outgoing mail, including USPS, overnight deliveries, certified mail, and electronic packages.
• Prepare mailings using mailing equipment, folder/inserter machines, and determine appropriate mailing methods.
• Maintain office supply inventory, process supply orders, and distribute supplies to staff.
• Coordinate with vendors, delivery services, and facilities personnel to support daily office operations.
• Generate reports, maintain records, and update departmental tracking systems.
• Process maintenance requests and submit work orders.
• Support records retention and document management activities.

Minimum Qualifications:

• Minimum 2 years of customer service experience.
• Minimum 2 years of computer experience.
• Strong organizational and multitasking skills.

Preferred

Qualification:

• Ability to follow instructions and work independently.
• Strong organizational and time management skills.
• Excellent customer service and communication skills.
• Experience in mailroom, office services, facilities, or administrative support.
• Experience using mail tracking or inventory management systems.
• Basic troubleshooting skills for office equipment such as printers and copiers.

Cogent Infotech is a leading tech consulting firm headquartered in Pittsburgh, PA, offering cutting-edge digital transformation solutions in Cloud, Cybersecurity, Data Analytics and AI. ISO-certified and CMMI Level 3 appraised, we proudly partner with 70+ Fortune 500 companies and 150+ government agencies. Cogent is an equal opportunity employer and does not discriminate based on any protected status under applicable law.