Wealth Management Administrative Assistant

Albany, NY, US

Salary Range: $46,000.00 to $52,000.00 Annually

Reports to:
Senior Vice President & Chief Trust Officer

FLSA Status:
Non-Exempt | Supervisory Role:
No

At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member’s contribution and offer a supportive, collaborative work environment. Join Trustco Bank’s esteemed team and play a vital role in shaping our future by attracting the brightest minds.

We look forward to welcoming a strategic partner passionate about talent and growth.

We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more!

The Wealth Management Assistant position provides administrative and secretarial support for the Administrative Vice President of Financial Services & Chief Trust Officer. In addition to typing, filing and scheduling; performs duties such as financial record keeping, payroll, coordination of meetings and conferences, obtaining supplies, coordinating direct mailings, and working on special projects. Also answers non-routine correspondence and assembles highly confidential and sensitive information.

Deals with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization. Independent judgment is required to plan, prioritize and organize diversified workload, recommends changes in office practices or procedures.

• Assists the Chief Trust Officer with daily tasks for the administration of estates, trusts, investment management and individual retirement account files.
• Assists the Chief Trust Officer with any tax compliance issues.
• Assists the Chief Trust Officer with any departmental administration issues.
• Schedules and organizes complex activities such as meetings, travel, conferences and department activities for all members of the department.
• Performs desktop publishing. Creates and develops visual presentations.
• Establishes, develops, maintains and updates filing system. Retrieves information from files when needed. Establishes, develops, maintains and updates library of trade journals and magazines.
• Organizes and prioritizes large volumes of information and calls.
• Sorts and distributes mail. Opens mail for the chief operating officer. Drafts written responses and/or replies by phone or e-mail when necessary. Responds to regularly occurring requests for information.
• Answers phones for chief operating officer. Takes messages or fields/answers all routine and non-routine questions. Works in cooperation with other system development assistants to cover phones.
• Acts as a liaison with other departments and outside agencies, including high-level staff such as CEOs, presidents, senior vice presidents and chiefs. Handles confidential and non-routine information and explains policies when necessary.
• Works independently and within a team on special nonrecurring and ongoing projects. Acts as project manager for special projects, at the request of the chief operating officer, which may include: planning and coordinating multiple presentations, disseminating information, coordinating direct mailings, and creating brochures.
• Types and designs general correspondences, memos, charts, tables, graphs, business plans, etc. Proofreads copy for spelling, grammar and layout, making appropriate changes. Responsible for accuracy and clarity of final copy.
• Supports market data analyst in maintenance of the department finances. Activities include: copying…