University at Albany, SUNY – Professional Development Program – Administrative Assistant II; R26-37

Job Overview

The Professional Development Program (PDP) of the University at Albany’s Rockefeller College seeks a service-minded individual who is committed to performing high-quality work to fill an Administrative Assistant II position within PDP’s Department of Temporary Assistance Training in Albany, NY.

• Performing administrative/secretarial functions and providing project and logistical support for designated education and training teams and programs, including document creation, editing, and maintenance, scanning, copying, and file management.
• Providing exceptional customer service, including answering phones/e‑mails, responding to inquiries, and corresponding with staff, trainees, project sponsors, and vendors.
• Preparing documents for printing and formatting, proofreading, editing, and assembling training materials, correspondence, and reports in required document templates.
• Proficiently using Microsoft Office and Adobe Acrobat Pro, and maintaining/updating project files and course registration/learning management systems.
• Preparing/processing purchase requisitions, travel reimbursements, and work agreements with vendors.
• Arranging meetings/trainings and staff/trainee travel activities, and maintaining training and office calendars.
• Perform other duties as assigned to meet contract requirements.

• High school diploma and four years of office experience, two of which must be general administrative support experience in an office setting, OR an Associate’s degree or higher from a college or university accredited by a USDOE, or an internationally recognized accrediting organization, and two years of general administrative support experience in an office setting.
• Experience providing customer service.
• Excellent communication (speaking, writing, interpersonal), customer service, and telephone skills.
• Strong organizational skills.
• Experience using Adobe Acrobat Pro, Microsoft products (Outlook, Teams, Word, Excel, Access, PowerPoint, Edge, SharePoint), and document templates.
• Experience with preparing e‑mails and documents, including the ability to create, edit, and format documents of a complex nature.
• Demonstrated ability to effectively prioritize, manage, and complete numerous tasks within established deadlines, work under pressure, and maintain strong attention to detail.
• Demonstrated ability to work independently under supervision as well as part of a team.
• Ability to lift and carry up to 40 lbs.
• Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
• Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.

• Additional education or work experience in the fields of administrative support or customer service.
• Experience working in an adult education and/or training setting.
• Experience using learning management systems or setting up meetings or training in Webex.

Employment is with The Research Foundation for The State University of New York, a private, nonprofit, educational corporation that administers sponsored program activity for the University ary is expected to be $40,000 – $42,168 (annual). Persons interested in the above position should submit a resume, cover letter, and contact information for three work‑related references. Candidates selected for a final interview will be expected to read scenarios and review how they would handle them with the interviewers.

Review of applications will begin immediately. This position will be open until it is filled. This position is not eligible for visa sponsorship.

Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three year period. Please refer to the following website for the complete Annual Security Report (“Clery Report”): (Use the "Apply for this Job" box below). As an Equal Opportunity/Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant’s race,…