Office Assistant

Support Staff

The incumbent will provide support to the Division of Administration, Bureau of Talent Development & Training. This includes a full range of clerical duties including but not limited to the following:

• Answers telephone and gives information to callers, takes messages, and transfers calls to appropriate individuals.
• Provides services to customers, such as SLMS access or virtual training assistance.
• Establish/enhance office procedures; maintain efficient workflow; track and coordinate assignments.
• Design filing systems to manage paper and electronic documentation and correspondences.
• Utilize information technology applications such as email, databases, spreadsheets, and word processing.
• Create, maintain, and enter information into spreadsheets and databases.
• Maintain scheduling and event calendars; schedule and confirm appointments.
• Make travel arrangements; create and/or submit travel expense reports.
• Complete forms in accordance with agency procedures.
• Operation of office equipment such as printers, scanners, and copiers; arranges for repairs and supplies when needed.

Minimum Qualifications

Non-Competitive:

There are no minimum education or experience requirements for this title.

Open Competitive:

Candidates must be reachable for appointment on Current Civil Service Eligible List for this title.

Transfer:

Candidates must have one year of permanent competitive, non-competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: .

55 B/C

QUALIFICATIONS:

• Possess the minimum qualifications for this title as established by the Department of Civil Service and listed on the most recent exam announcement.

• Meet the applicable minimal mental and/or physical requirements for the job (with a reasonable accommodation, if necessary)

• Have a current Eligibility Letter from the NYS Department of Civil Service and be able to provide it to the Human Resources Office upon request.

Additional Comments

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a non-competitive appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title.

At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non-competitive employment status converted to permanent competitive status. You will not have to take an exam to gain permanent competitive status.

• If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee.

• For CSEA positions:
Local Bidding Agreements will be honored.

• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume.

• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.

• If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit .

• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA).

• If an employee or job applicant believes that they need a…