Licensing Services Clerk - VID 221871

Job Title

The incumbent of this position will work in the Licensing Section of the Operations Unit and will process licensing applications, renewals, and answer basic questions related to the licensing application process. The incumbent will also review applications to verify authenticity, acceptability, and accuracy of documents submitted.

Duties include, but may not be limited to:

• Answer written, telephone, or face-to-face questions related to the licensing process and requirements for prospective applicants and the general public.
• Review applications for completeness and follow up with applicant to correct any deficiencies.
• Elevate questionable applications or documents to a supervisor or appropriate unit area.
• Read and interpret rules and regulations governing the license and issuance process.
• Search records to determine the license status and history of individuals and corporations. Provide information to applicants as requested.
• Assist applicants in completing and submitting applications.
• Electronically preserve documentary records as needed; maintain records for the required retention periods and then purge outdated records.
• Complete other special tasks, as assigned.

There are no education or experience requirements.

The Office of Cannabis Management (OCM) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply. For a full version of OCM's EEO/AA statement and benefits of joining OCM, please visit:
About | Office of Cannabis Management (ny.gov). NYS Office of Cannabis Management does not participate in E-Verify and does not sponsor visa applications.

NOTE ON TELECOMMUTING:
Employees are required to apply and obtain approval through management to telecommute according to the agency's Telecommuting Program Guidelines.