Program Aide

Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.

Note:

For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the  Contact  tab for the position.

Occupational Category Other Professional Careers

Salary Grade 13

Bargaining Unit M/C - Managerial/Confidential (Unrepresented)

Salary Range From $53478 to $67176 Annually

Employment Type

Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address Empire State Plaza, Agency Building 2, Floor 20

City Albany

State NY

Duties Description Under the general direction of the Director of Finance, the Program Aide will perform a variety of paraprofessional administrative duties related to the Office of Administration. Duties include but are not limited to:

• Process accounts receivables and enter payments into PERB’s database.
• Provide travel assistance to staff. Enter and track expense reports in SFS.
• Assist with and prepare documents as needed for the annual budget request.
• Purchase general office supplies, equipment, and services. Maintain purchasing records and update order tracking spreadsheet.
• Reconcile credit card transactions.
• Update the agency order request form for frequently needed office supplies.
• Work with vendors to create new accounts, obtain quotes, and ensure all required documentation is provided.
• Review and organize incoming documents from shared Outlook mailbox.
• Assist with scheduling job interviews.
• Process new employee paperwork including I-9 forms; assist new staff with onboarding forms and applications.
• Assist staff with SLMS and LATS as needed.
• Set up & track probation reports for new staff; notify supervisors of due dates.
• Enroll staff in mandatory training classes in the Statewide Learning Management System (SLMS).
• Process HCM transactions, as needed.
• Act as backup for the Agency Security  Representative to order, pick up and deliver s. Attend system training and assist employees with building access issues.
• Act as backup for the submission of helpdesk tickets to onboard new staff. Ensure timely assignment of computer equipment, as well as the proper association with network files, distribution lists, share drives & accounts.
• Assist users with equipment, RSA token, applications, log in, Wi‑Fi connectivity, etc., as needed.
• As needed, submit offboarding helpdesk tickets and assist in emergency offboarding with ITS Legal Tech team. Ensure assigned IT equipment is returned.
• Liaise with ITS to assist with helpdesk tickets. Follow up on outstanding items as requested.
• Process incoming and outgoing mail as needed.
• Other duties as assigned.

Minimum Qualifications NY HELPS This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination.

Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified. NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):
Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment. COMPETITIVE

QUALIFICATIONS:

You must be reachable on the current eligible list or eligible for transfer. 70.1 TRANSFER

QUALIFICATIONS:

One year of permanent, contingent permanent, or 55 B/C service in a title eligible for transfer and determined to be similar by Civil Service. For transfers, a list of approved titles is available through Civil Service GOT-IT at…