Administrative Assistant 1, Administrative Assistant Trainee ; NY HELPS), Box EXEC-

Administrative Assistant 1

The New York State Education Department's (NYSED) Office of Human Resources Management (OHRM) is seeking candidates for an Administrative Assistant 1 position in the Health and Benefits Unit. OHRM provides personnel services, staff development, labor relations and employee benefits to staff in various diverse program areas within the Education Department, including the Office of Education Policy (including P-12 and Higher Education), the Office of Adult Career and Continuing Education Services, the Office of Professions, the Office of Cultural Education, the Office of Performance Improvement and Management Services, and the Office of the Chief Financial Officer.

Duties of this position include, but are not limited to, the following:

• Answer telephone calls and provide general information to employees via email;
• Distribute unit mail on a daily basis;
• Use various information technology applications such as e-mail, database, spreadsheets and word processing;
• Create, enter and maintain information into spreadsheets and databases;
• Complete forms in accordance with agency procedures;
• Mail various items including letters, reports, and prepares packages for them to be shipped;
• Meet with new employees for orientation and collect documents for processing;
• May supervise other clerical staff and provide training; and
• May serve as a backup to OHRM reception desk, as needed.

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination.

Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Minimum qualifications for this position include:

• Administrative Assistant Trainee 1:
  Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. To be advanced to the full performance level of this title you must successfully complete a set training and development program.
• Administrative Assistant Trainee 2:
  One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. To be advanced to the full performance level of this title you must successfully complete a set training and development program.
• Administrative Assistant 1:
  Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.
• * Substitution:
  Certification (e.g., IAAP Certified Administrative Professional) or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.

Promotions and transfers may change appointees' negotiating unit. Candidates should be aware that changes in negotiating units may affect their salary, insurance, and other benefits. Verification of work experience and/or completed coursework will be required at the time of interview for all candidates.

This position allows for the opportunity to telecommute up to 30% each bi-weekly pay period and is granted at the discretion of the supervisor and the appointing office. The filling of this position is pending fiscal approval. This position may be filled as a traineeship. The starting salaries for this position are outlined below. For current New York State employees, salary is based on the candidate's salary at the time of hire.

Candidates appointed at the trainee level will be required to successfully complete the traineeship to advance to the full performance level title and salary.

Current starting salaries:

• $42,209 (Trainee 1- NS equated to SG-08)
• $47,110 (Trainee 2- NS equated to…