Office Assistant

Description We are looking for an organized and customer-focused Office Assistant to support daily operations in Albany, New York. This Long-term Contract position is ideal for someone who enjoys working directly with the public, handling administrative tasks, and helping maintain an efficient office environment. The role involves guiding visitors through service processes, reviewing documentation for completeness, and providing hands-on assistance with testing and kiosk support.

Responsibilities:

- Welcome visitors professionally and provide clear direction based on their service needs.

- Review customer documents to confirm required information is complete before processing.

- Coordinate visitor flow by monitoring and updating the queue management system.

- Evaluate vision screening outcomes accurately and record successful results in the computer system.

- Support individuals using self-service kiosks by answering questions and troubleshooting basic issues.

- Capture customer photographs for driver's license applications while following office procedures.

- Supervise test sessions to help ensure rules and procedures are followed.

- Perform general clerical support duties, including document scanning and administrative assistance as needed. Requirements - At least 2 years of experience in an office support, receptionist, or customer service role.

- Ability to interact professionally with customers in a fast-paced public-facing environment.

- Experience handling clerical tasks such as document review, data entry, and scanning.

- Comfortable using computers and office systems to enter and update information accurately.

- Strong attention to detail when reviewing paperwork and processing test results.

- Ability to manage multiple tasks efficiently while maintaining a high level of customer service.

- Excellent verbal communication skills, including answering inbound questions clearly and courteously. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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