Case Management Coordinator; Office Specialist

09/24/2026

10/01/2026

Department of Human Services

$3,515 - $4,738

Employee

Case Management Coordinator (Office Specialist
2)

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Looking for a rewarding administrative role where you can showcase your multitasking skills? Become an Office Specialist 2 in our support staff unit at the Child Welfare agency! Your commitment to ensuring accuracy and efficiency in all administrative tasks will directly contribute to the success of our program and the well-being of those we serve. If this sounds like something you would be interested in, we can’t wait to hear from you!

Let’s work together and make a difference in the lives of those we serve!

Our Office Specialists are key players in providing clerical support to caseworkers and supervisors at the Child Welfare agency.

We are seeking two Case Management Coordinators (Office Specialist
2) to join our Albany Child Welfare team.

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.

As a Case Management Coordinator, you will:

• Provide support to field staff, agency staff, foster resource families, providers and the public.
• Completing and verifying data entry to ensure all information entered and uploaded into the Child Welfare OR-KIDS information system is correct.
• Cover all reception and phone duties as necessary within the team when needed.
• Assist with all duties relating to the fleet vehicles.

A valid driver’s license and acceptable driving record are required for this position.

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents;

• An associate degree in any field;

• An equivalent combination of education and experience.

We are looking for candidates with:

• Experience performing front desk or reception duties, including assisting customers, providing information, and managing routine administrative tasks.
• Experience explaining rules, regulations, procedures, or program requirements related to a specific service or program to individuals.
• Experience using computer systems to enter, process, verify, and maintain detailed information accurately.
• Experience communicating calmly and de‑escalating clients in stressful and emotionally charged situations.
• Experience working effectively with individuals from a wide variety of backgrounds and adapting communication or services to meet different needs.

• Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
• Please upload a resume or complete the work history profile.
  
  Note:
  
  Your resume and cover letter may be uploaded in the Resume/CV field…