Account Executive - Diamond & Jewelry

Salary Range: 65k-80k + incentives

The Account Executive is responsible for the management of external and internal activities that are necessary to acquire, maintain, and grow profitable accounts within the Diamond and Jewelry space specifically within the Indian market, and when possible assist cross‑functionally to help grow the business opportunities in other parts of the Division. This position will also be responsible for account maintenance and additional business development of existing customer relationships.

The incumbent will work a flexible work schedule and travel is required.

• Qualify all sales leads and prospecting efforts to pursue potential new customers for Brink’s services, including assessing potential risk and exposure to the company.
• Expand market share where Brink’s does not have a strong presence; develop relationships through networking with a focus on India.
• Respond to RFPs and bid requests adhering to Solution Selling principles.
• Establish and maintain multi‑level business relationships with executive and senior level management with respect to customer accounts.
• Develop new contacts in other areas of customer accounts where additional services can be utilized and outsourced to Brink’s.
• Manage all aspects of contract maintenance and renewal based on the terms of the agreements; improve the terms of agreement to meet specific Brink’s needs when renewing contracts, particularly when profitability can favorably be impacted.
• Assure that rate increases are administered in a timely and professional manner.
• Respond to and resolve customer service and problem situations as needed by providing exemplary customer service to all new and existing customers.
• Follow up on accounts receivable, "past due" situations when requested by management.
• Communicate market developments and trends that will assist in determining marketing strategy for the area, region and US operations.
• Report competitor situations and activities to the General Manager and branch managers who could be impacted by these events.
• Assist other departments as directed by Senior Management (e.g., Trade Shows, Other Branches, etc).
• Properly fill out paperwork and administrative forms that are required to initiate service for customers.
• Cross‑train and perform other duties as assigned.

• Minimum of three (3) years of outside sales experience with demonstrated success growing business in emerging markets.
• Minimum of three (3) years of experience managing multiple accounts and providing business development solutions where none before existed.
• Minimum of five (5) years’ experience meeting or exceeding business goals including revenue targets.
• Intermediate to Expert level skills in all areas of Microsoft Office.
• Must be 21 years of age.
• 50‑75% travel required.

• Experience in international sales of goods, freight forwarding.
• Bachelor’s Degree in Marketing or Business.
• Strong business acumen and demonstrated success working with multiple internal and external clients.
• Experience in airside/shipping operations is a plus.
• Experience in import/export operations and customs is a plus.
• Excellent track‑record in developing profitable and successful operations.

• Strong consultative, analytical, organizational and problem‑solving skills.
• Excellent interpersonal/communication and presentation skills.
• Professional, positive demeanor.
• Excellent customer service and administrative skills.
• Advanced negotiation skills.
• Business acumen.

Brink’s provides a competitive salary and a comprehensive benefits package including medical, dental, vision, and life insurance plans, as well as a 401(k) plan.

Brink’s is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.