Senior Administrative Analyst

Duties Description

Under the general direction of an Associate Administrative Analyst, the Senior Administrative Analyst is responsible for providing high level professional level analytical support to their assigned unit, specifically the Law Firm Referral Program, within the Department of Revenue Management.

Units additionally consist of Enforcement Programs, DMV Agreements, Quality Analysis & Assurance, Revenue Recovery, and Collections.

When assigned to special projects, the Senior Administrative Analyst will be required to independently prepare written materials and reports, provide complete data analysis and presentation of information, and make appropriate recommendations. Duties may include, but are not limited to the following:

• Perform analysis and review of DMV suspended registrants to determine the proper course of action.
• Manage the Law Firm Referral Program.
• Assist in providing support to the other Tolling Enforcement Programs such as the DMV Suspension Program, Exclusion and Registration Hold Programs, and any other assigned program area within Revenue Management.
• Develop and implement relevant procedures for the Law Firm Referral Program.
• Participate in meetings with stakeholders, various NYSTA Departments, and/or Executive staff as needed.
• Provide analytical support for overall management of the Law Firm Referral Programs contract.
• Compile data and prepare analysis of reports and materials to be submitted to the program manager for review.
• Develop and implement methods for data analysis, including data tabulations for analysis.
• Draw conclusions from analyzed data and recommend action based on results of data.
• Prepare tables, charts, and reports to present findings from analysis and to document procedures and analytical methods employed.
• Identify problem factors inhibiting the achievement of program goals and set the objectives of the project for the assigned unit.
• Develop work plans considering the objectives and the problems to be solved.
• When needed, work closely with the Department of Information Technology to document the system and business processes, business flows, inputs, and outputs for the functional business area to address the problems identified.
• Document the revised stakeholders, revised business processes, revised flows, transformed or revised inputs and outputs to improve and address the organizational problem to meet objectives.
• Prepare relevant analyses, such as cost/benefit analysis and systems analysis.
• Write periodic progress and final reports of study containing findings and recommendations; may make oral presentations to agency officials and other concerned parties to answer questions regarding the project and its implementation.
• Prepare or direct the preparation of reports and other materials necessary to implement the recommendations.
• Compile, track, and analyze key performance indicators and provide reports to management.
• Perform the full range of supervisory duties, including providing performance evaluations, probation reports, approving time off requests, and managing staffing schedules to ensure proper coverage to assigned staff.

Current New York State employee with one year or more of qualifying permanent service allocated to a Grade 11 or above and eligible for transfer under Section 70.1, 70.4 or Section 52.6 of the NYS Civil Service Law.

• Administrative Analyst Trainee 1 - Four years of experience
  * conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy.
• Administrative Analyst Trainee 2 - Five years of experience
  * conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and…