Business Change Manager

DSV - Global transport and logistics

Founded in 1976, DSV has grown to become the world's 3rd largest supplier of global solutions within transport and logistics.

Location:

USA - VIRTUAL - US New York

Division:
Group

Job Posting

Title:

Business Change Manager

Time Type:
Full Time

Manage the business part of EDI implementation for Global Accounts.

Define and Improve our integration services (EDI and API) to match customer requirement.

Act as Business Implementation Manager for Global Accounts:

• Manages the technical implementation in the business.
• Together with Sales and the “ONE IT” engages with the (potential) client as the responsible person to onboard the client in DSV.
• Sign off the proposed Business Requirement Document to initiate integrations, and align the scope with the customer.
• Together with the ONE IT aligns the planning (high level and detailed) with Operations, Customer, the Customer Integration Office and EI.
• Ensures that the User Acceptance Tests scenarios are created & executed accordingly.
• Ensures that all local stakeholders are aligned & committed to the projects.
• Ensures that all local contributors have committed to the plan and are delivering on time and on quality.
• Acts as the first point of contact for Operations after the Business Go live, Troubleshooting, Advising – during Hypercare period.

Close cooperation with Group Integration office (CINTO), in establishing/maintaining current & future work process/protocols for BIMs globally.

Analyze any current EDI+ and special setups and see how we can convert more to standard or make our standard fit more requests.

Understand our EDI & API services and guide customers/sales towards API First.

API – take the lead in educating sales staff to sell API over EDI and take input from our customers to use for improving our API product.

Assist in migrating customers from legacy platforms, onto future corporate platforms.

*** FRAUD ALERT***:
Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an  email address. If you question the legitimacy of any DSV job posting, please reach out to

For this position, the expected base pay range is: $75,000 - $106,000 annually. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.

DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.

Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.

To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at  If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.

DSV reserves the right to defer or close a vacancy at any time.