Business Systems Analyst ; Health; NY HELPS

Responsibilities

• The incumbent will work as a first level supervisor, reviewing materials, providing direction, and developing requirements for critical business analysis projects.
• Engage with business users in business system analysis, business intelligence, portfolio and governance activities and promote a consistent business analysis approach to ensure alignment within the bureau.
• Work independently on business analysis projects requiring specialized skills and application of a broad range of tools and techniques across the major business analysis knowledge areas.
• Elicit and document IT requirements for automated systems using various methods including but not limited to process models, User Stories, and Use Cases.
• Create process, data and object‑oriented models to support understanding.
• Provide technical expertise in the application of analytical processes to the planning, design and implementation of new and improved information systems to meet the needs of business units.
• Translate functional and technical requirements into programming specifications through design documents, decision logic tables, and flow diagrams.
• Test, validate, and document applications.
• Create helpful and informative technical documentation for mission‑critical systems to ensure applications can be supported when key staff retire.
• Lead JAD sessions as a recording analyst or scribe.
• Lead business process improvement consulting engagements.
• Develop value stream maps, associated documentation and reports.
• Assist with the establishment and maintenance of business analysis methodologies.
• Assist in developing consistent approaches for business analysis and providing guidance on tools and techniques.
• Assist in the delivery of business analysis training and the establishment of a BACOP.
• Schedule and plan for project activities working closely with staff and stakeholders.
• Ensure deadlines are met on project timelines and report to supervisor.
• Assist with evaluating post‑implementation performance and defect rate for reporting to supervisor.

Seven years of business analysis experience in a large health care facility, health‑related governmental entity, health insurance company, large health care provider organization or employer, or with the New York State Medical Assistance (Medicaid) Program in a New York State agency or a New York State local social services district or county, which includes eliciting requirements as the foundation for the solution to the organization’s business needs;

identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product or service to fulfill the business requirements; describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements; validating requirements throughout the product or system development life cycle (SDLC); and developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.

Permanent Transfer: NYS Department of Health employee with permanent or contingent‑permanent service as a Business Systems Analyst 2 Health, Grade 23 OR NYS employee with one year or more of permanent or contingent‑permanent service in a competitive class title equated to SG‑21 or above and eligible for transfer to Business Systems Analyst 2 Health under Section 52.6 of the Civil Service Law.

Provisional Appointment:
In the absence of an eligible list with three or more candidates willing to accept a position, a temporary provisional appointment may be considered. For provisional appointment, candidates must meet the non‑competitive minimum qualifications as seen above.

If three or fewer New York State Department of Health promotional candidates respond to this notice, the agency may, at its…