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Business Analyst

Job in Albany, Albany County, New York, 12201, USA
Listing for: Mindlance
Full Time position
Listed on 2026-07-01
Job specializations:
  • Business
    Business Systems & Technology Analysis
  • IT/Tech
    Business Systems & Technology Analysis
Job Description & How to Apply Below

Business Analyst

The Business Analyst (BA) will work with the Project Manager(s) to define business requirements, workflows, assist in RFP or RFQ development and all project deliverables in a technology modernization initiative for the OCUE program area. The BA may be assigned to support multiple projects simultaneously.

Under supervision and guidance of the Project Manager / PMO, the Business Analyst will work alongside members of the Program Office(s) to perform the following:

  • Setting-up and facilitating meetings with program area(s) to understand business processes (As-Is and To-Be) and pain points, then sending out meeting minutes, decisions, and action items.
  • Using business analysis techniques, understand program needs and translate/document clear and detailed business requirements including creation of process flows, flowcharts, mockups, wireframes, etc., and review these artifacts with respective members for feedback and secure timely approvals.
  • Analyze business processes, functions and procedures across multiple programs and bring cohesiveness in all initiatives for optimal business and technical solutions.
  • Operate in a hybrid (Agile/Waterfall) environment and actively manage requirements, Change Requests and testing needs.
  • Contribute to design and architecture discussions, daily stand-ups, sprint planning sessions and other meetings.
  • Create/update user stories for all business, functional and non-functional requirements (F/NFR), including workflows, business rules, use cases, wireframes, activity & sequence diagrams.
  • Describe in comprehensive written documentation what the system / process / service must do, to satisfy the determined business needs.
  • Act as liaison between business teams and software development teams, management, PMO and endusers.
  • Meet project goals and objectives including CSSQ adherence, hierarchy-based communication, date commitments and functionality.
  • Assist project manager(s) in developing RFP/RFQ, project management tasks and reporting project health periodically.
  • Become a subject matter expert (SME) for the proposed system and involved business processes/rules.
  • Support QA/Testing by developing timely test plans, detailed test cases, done/acceptance criteria, enduser testing and deliverables validation.
  • Validate/verify requirements throughout the software development life cycle (SDLC) including all changes during the project.
  • Coordinate among business and technical teams to identify and resolve issues that arise during the project.

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

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