Information Technology Specialist - Construction Design

Overview

Looking for an IT Specialist Level 1 Business Analyst in Albany, NY.

The client for this project is the NYS Office of General Services (OGS) in Albany, NY.

Information Technology Specialist – for Strategic Operations.

This position will play a key role in assisting the Business Systems Analysis Team within the Strategic Operations Division. Based at our client’s site in Albany, NY, the IT Specialist, Level 1 will be innovative, forward‑thinking and able to anticipate and execute new directions as they arise. In addition to core Business Systems Analysis work, the role will assist in a cross‑functional capacity with Change Management, Project Management and Training teams.

You’ll act as a liaison between multiple business units to mitigate impact to operations through business change implementations. You’ll request documents for system changes through a triage/governance process while reviewing and evaluating proposed business process changes and system changes – providing input on complexity, feasibility and impact and making recommendations on implementation.

You’ll also be responsible for:

• Review and document current “as‑is” state of the business process or function, including creating flow charts and process models
• Validate requirements throughout the business analysis process
• Develop business process flows (Visio), fit‑gap analyses, or functional designs/solutions to improve the efficiency and effectiveness of the business processes
• Prepare various reengineering artifacts including Requirements Traceability Matrix, Wireframes, Target Environment Reports, As‑Is System Analysis, To‑Be System Recommendations, Strategic Planning and Envisioning documents
• Develop plans for requirements and system design sessions, ensure that agency needs are appropriately documented, and proposed solutions are vetted with all stakeholders before implementation
• Document, communicate and validate requirements throughout the system, process or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals
• Communicate business process and system requirements to system developers and program staff
• Perform system research and facilitate information gathering activities
• Document recurring issues to provide end‑users and internal Help Desk with FAQs to assist users and minimize support requirements; make suggestions on technology to procure and utilize in D&C business practices
• Assist with implementation of new processes and roll‑out training and turnover of the software solution
• Prepare and review test plans, scenarios and scripts; work with Business staff to execute User Acceptance Testing
• Review and analyze business process deficiencies requiring resolution during or after implementation; independently troubleshoot issues as they arise for internal and external users
• Maintain historical data reports from obsolete Project Management System
• Perform business analysis activities to extract data for forecasting, key performance indicators and provide management with data to make policy decisions

• The ideal candidate is organized, takes good notes and is able to synthesize information quickly.
• Minimum qualifications include:
• Minimum of 4 years’ experience as a business analyst. An associate’s degree can substitute for 1 year of business analysis experience; a bachelor’s degree can substitute for 2 years of business analysis experience.
• Ability to collect, analyze and organize data for management, contributing to data‑driven decision‑making.
• Ability to carry out in‑depth analysis.

• Competitive Total Compensation Package
• Employee‑Only Stock Purchase Plan
• Mentoring programs
• Continuing Education Program
• Employee referral bonus
• Volunteer/Industry association opportunities

Compensation range for this role:
Min $60,000 to Max $72,000

• The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position.
• The selected candidate must be authorized to work in the United States;
  Visa sponsorship is not available for this role.

LiRo‑Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability.