Workforce Programs Specialist 1​/Trainee 1​/2, Albany (NY HELPS

Duties Description

The Workforce Programs Specialist 1 duties include but are not limited to: assisting in the development, monitoring, and management of workforce development and training programs, contracts and proposals, with routine ad-hoc reporting. Analyze and prepare detailed reports, provide technical assistance and guidance to program sponsors, workforce development partners and other agencies to ensure compliance with applicable laws and regulations.

• Participate in change in organizational transformations, ensuring successful adoption and alignment with strategic objectives.
• Engage in technology and innovation by leveraging emerging technologies to optimize processes and enhance customer experiences.
• Proactively manage relationships with key stakeholders internally and externally.
• Think strategically about current and future organizational needs.
• Adapt to shifting priorities.
• Participate in the comprehensive process of implementing changes, ensuring smooth transitions, effective communication, and minimal disruption.
• Proactively identify, address, and resolve conflicts to foster constructive dialogue and a productive, collaborative work environment.
• Analyze issues, make sound judgments, and implement effective solutions to drive positive outcomes.
• Proactively identify potential challenges and identify preventative solutions.
• Take part in team collaboration and achieve agency objectives.
• Effectively convey information, ideas, and expectations to diverse audiences through various channels, ensuring clarity and understanding.
• Foster an inclusive and equitable environment that values and leverages the strengths of a diverse workforce.
• Ensure exceptional customer service by proactively addressing needs and expectations.
• Demonstrate self-awareness and empathy to effectively manage relationships, build trust, and foster productive interactions.
• Uphold the highest standards of ethical conduct and professional integrity in all actions and decisions.
• Maintain and apply an understanding of relevant technologies and digital tools to optimize performance and drive innovation.

The Workforce Programs Specialist 1 duties include but are not limited to: assisting in the development, monitoring, and management of workforce development and training programs, contracts and proposals, with routine ad-hoc reporting. Analyze and prepare detailed reports, provide technical assistance and guidance to program sponsors, workforce development partners and other agencies to ensure compliance with applicable laws and regulations.

• Participate in change in organizational transformations, ensuring successful adoption and alignment with strategic objectives.
• Engage in technology and innovation by leveraging emerging technologies to optimize processes and enhance customer experiences.
• Proactively manage relationships with key stakeholders internally and externally.
• Think strategically about current and future organizational needs.
• Adapt to shifting priorities.
• Participate in the comprehensive process of implementing changes, ensuring smooth transitions, effective communication, and minimal disruption.
• Proactively identify, address, and resolve conflicts to foster constructive dialogue and a productive, collaborative work environment.
• Analyze issues, make sound judgments, and implement effective solutions to drive positive outcomes.
• Proactively identify potential challenges and identify preventative solutions.
• Take part in team collaboration and achieve agency objectives.
• Effectively convey information, ideas, and expectations to diverse audiences through various channels, ensuring clarity and understanding.
• Foster an inclusive and equitable environment that values and leverages the strengths of a diverse workforce.
• Ensure exceptional customer service by proactively addressing needs and expectations.
• Demonstrate self-awareness and empathy to effectively manage relationships, build trust, and foster productive interactions.
• Uphold the highest standards of ethical conduct and professional integrity in all actions and decisions.
• Maintain and apply an understanding of relevant technologies and digital tools to optimize…