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Member Success & Engagement Lead
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-08-24
Listing for:
ISSA
Full Time
position Listed on 2026-08-24
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
ISSA is the leading trade association for the cleaning and facility solutions industry. The Member Engagement Manager drives member engagement and retention, serving as the central triage point for outreach and insights in Salesforce to surface growth opportunities.
This role bridges members with the Senior Sales Team, qualifying needs and documenting intelligence for seamless sales execution. Responsibilities include onboarding renewing members, proactive engagement communications, and ensuring
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