Account Strategy Director

Account Strategy Director

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose – moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart®.

We are seeking an Account Strategy Director to join our team in a remote capacity. As an Account Strategy Director, you will serve as the strategic commercial and business operations backbone for our mid and large biopharma account teams. This position plays a key role in proposal management, account development, customer intelligence, and internal process coordination. You'll collaborate with cross-functional teams, follow industry-standard processes, and contribute to account growth from planning through execution.

Responsibilities include leading proposal strategies, developing customer intelligence, coordinating break-in strategies, and supporting business development initiatives, with opportunities to deepen your expertise and influence account outcomes.

You’ll join a fast-paced, growth-oriented environment focused on making a meaningful impact through strategic account management, competitive proposal development, and seamless customer engagement. With diverse teams and continuous learning opportunities, the Account Strategy Director can explore career paths and expand skills across commercial strategy and business development.

• Lead and coordinate RFP response processes from the sales perspective, partnering with Account Executives, bid defense teams, subject matter experts, and operational teams to develop winning strategies and ensure high-quality, competitive, and timely submissions

• Oversee proposal development workflows, timelines, and internal reviews; analyze win/loss data to continuously improve proposal strategies and approaches

• Develop and maintain comprehensive customer maps identifying key stakeholders, decision-makers, and influencers within assigned accounts

• Research and document customer organizational structures, priorities, and strategic initiatives to support account planning and provide insights on customer needs, challenges, and opportunities

• Create and maintain detailed customer profiles and relationship histories to enable targeted account development

• Design and implement targeted break-in strategies to penetrate new departments or therapeutic areas within existing accounts, identifying potential entry points and developing tailored value propositions

• Support the creation of account-specific business development plans and monitor effectiveness of break-in strategies

• Guide contracts (SOW, CIS, etc.) through internal approval processes, coordinating with legal, finance, and operational teams to expedite document reviews and resolve workflow bottlenecks

• Serve as the liaison between Account Executives and internal departments, ensuring seamless communication and process coordination

• Conduct active prospecting to identify new opportunities within assigned accounts and coordinate strategic customer meetings for Account Executives

• Prepare comprehensive briefing materials and background information for customer interactions and support follow-up activities…