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Service Dispatcher: Customer Success & Solutions Lead
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-02-20
Listing for:
Holbrook Heating Inc
Full Time
position Listed on 2026-02-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
A local heating company in Albany, NY is seeking a Full-time Service Dispatcher to serve as a liaison between customers and the company. The role involves managing inbound and outbound calls, addressing customer needs, upselling products, and maintaining records of conversations. Previous customer support experience and strong communication skills are crucial. Candidates must also be adaptable and able to multi-task effectively.
This position offers a structured work schedule from Monday to Friday, 8 am to 4:30 pm.
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