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Student Success Navigator — Admissions & Retention
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-03-05
Listing for:
Excelsior University
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
A leading university is searching for a Student Navigator to provide exceptional customer service to students, assisting them throughout their educational journey. Responsibilities include managing inquiries, supporting applications, promoting engagement, and ensuring student satisfaction.
This role offers a hybrid work schedule with two days on-site and emphasizes effective communication and collaboration with various stakeholders. The position requires at least an associate degree or two years of customer service experience. Competitive salary range is $38,500 - $40,500.
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