Bilingual Spanish Customer Care Advocate
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-06-26
Listing for:
Excellus BCBS
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service, HelpDesk/Support
Job Description & How to Apply Below
Excellus BCBS, located in Albany, NY, is seeking a Customer Care Advocate to resolve customer inquiries via various channels including telephone, email, and web chat. This role requires fluency in Spanish and offers various growth pathways.
The ideal candidate will bring customer service experience and demonstrate effective problem-solving and organizational skills. Responsibilities include answering inquiries about contract benefits, assisting with claims, and maintaining high standards of integrity.
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