Customer Success Representative

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Full Time CSR Albany, NY, US

3 days ago Requisition

Salary Range: $20.00 To $22.00 Hourly

• Family-owned and operated for 86+ years
• Voted The Post Star 'Best in Region' for HVAC, Plumbing, and Electrical
  and Best Plumber & HVAC by The Times Union for over 20+ years
• Weekly bonus opportunities
• Company paid vacation, sick time, and a Family First Vacation Day
• Company-sponsored health, dental, and vision insurance
• 401(k) with 4% company match
• Company paid life insurance ($50,000)
• Company paid training and certifications
• No layoffs—year-round work
• On-site gym at our Albany office
• Complimentary breakfast Tuesdays & Thursdays
• Annual picnic and Holiday party!
• Wellness events, family tubing day, volleyball, cornhole, and more!
• Red Carpet Service culture for employees and customers

• 2+ years of over the phone customer success experience required

Answering phones, taking notes, providing empathy and listening to our customers requests, assisting in booking appointments for our technicians.

Onsite
- In Albany
- Fun Fast Paced Team Oriented Environment

Interested? Call or text Julia at  today!