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Member Experience Specialist

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: Jobtailor
Part Time position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 38000 - 48000 USD Yearly USD 38000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Member Experience Specialist (Flexible Location)
Location: City of Albany

Jobtailor is seeking a customer service-focused team member in Albany, NY to support members and visitors with transactions, inquiries, and guidance. You will work to maintain accuracy, uphold security, and promote self-service resources while building strong relationships.

Ideal candidates bring a high school diploma or GED, solid communication skills, and the ability to work flexible hours. The role involves standing for long periods and occasional lifting as needed, with training provided.

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