Customer Success & Retention Specialist
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-07-30
Listing for:
Wolters Kluwer
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Wolters Kluwer is seeking a Customer Success Manager who will engage with National and Mid-Market customers to ensure successful adoption of Lippincott Solutions. This role involves managing customer accounts, enhancing satisfaction and retention, and driving product usage through effective communication. Candidates should have strong communication skills and 2+ years’ experience in customer success or a related role. The position offers competitive compensation and benefits, including healthcare and 401(k) plans.
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