Airport Customer Service Supervisor
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-07-31
Listing for:
Southwest Airlines
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Airport Operations & Services, Call Center / Support
Job Description & How to Apply Below
Southwest Airlines seeks a Supervisor Customer Service to lead and develop Customer Service Agents, Operations Agents, and Skycaps, ensuring safe, on-time service and high-quality customer care across the station.
The role requires coordinating with multiple departments, monitoring schedules, and driving performance while aligning with Southwest values and regulatory requirements. Shifts may include early, late, weekends, and holidays.
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