Part-Time Call Center CSR – Paratransit & Customer Support
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-08-04
Listing for:
Capital District Transportation Authority
Part Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Capital District Transportation Authority (CDTA) seeks a part-time Customer Service Representative for the Call Center in Albany. The role handles incoming calls, answers questions about CDTA services, schedules, and paratransit reservations, and maintains data entry in multiple software programs.
The ideal candidate has at least one year of customer service experience, strong communication skills, and the ability to read maps of the Capital District. Bilingual candidates are highly desirable.
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