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Paratransit Call Center Specialist
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-08-04
Listing for:
Capital District Transportation Authority
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Job Description & How to Apply Below
Capital District Transportation Authority is seeking a Full Time Customer Service Representative to handle incoming calls, provide service information, and assist with paratransit reservations. The CSR reports to the Call Center Manager and supports riders with schedule and fare inquiries.
The role requires strong communication, map-reading ability, and comfort with diverse customers including seniors and people with disabilities.
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